Customer Testimonials

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DealerRater Feb 8, 2023

Staff was very pleasant to work with. They seemed to know the vehicle very well.

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DealerRater Feb 8, 2023

No haggling. Lowest price around. Great trade-in prices. Ask for Mike Lee -- best salesman around. I've bought the last 8 cars from Mike.

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DealerRater Feb 7, 2023

Everything went really well. Service was great! I was taken care of in a fast manner and with respect.

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DealerRater Feb 7, 2023

Jose Torres was FANTASTIC , because of him I found & love my new car thank you so much !

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DealerRater Feb 4, 2023

Great experience Tristian great service advisor I always request him. One of my favorite Honda dealerships

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DealerRater Feb 3, 2023

Was fortunate to find exactly what I needed and they really gave me a great deal when it came to the financing.

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DealerRater Feb 1, 2023

Oliver and Jose were excellent! They did a great job and I am so happy with my new truck. I appreciate all the time they spent answering my questions and teaching me about the Ridgeline after my purchase. Every staff member I came in contact with here were so welcoming and nice.

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DealerRater Jan 28, 2023

Everything was wonderful from the time I arrived until I was on my way. The waiting area is very clean and welcoming.

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DealerRater Jan 26, 2023

Always prompt and consistent when I come. My serice advisor Tim always goes over and beyond to make sure I understand what service I'm getting and what services can wait. Also all other staff I come across are nice and friendly!

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DealerRater Jan 25, 2023

Solid performance in quick repair and turnaround time. Ms French in svc center makes the difference

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DealerRater Jan 24, 2023

No issues, fast service and comfortable guest area. Nothing else at this time. Will use again

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DealerRater Jan 21, 2023

The whole process took 2 hours as we were prepared and the dealership was too in making the process quick and easy

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DealerRater Jan 20, 2023

I was very pleased with the efficient and prompt service I received on my 2012 Honda. Michael Lindley was courteous and informative. I appreciated the time he took to explain the service to me.

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DealerRater Jan 18, 2023

I’ve always loved Honda, but was in between getting a Honda or Toyota to get a new vehicle for my family and I. From the moment I walked into the dealer, AJ Sami was welcoming and assisted us with all our needs. He was very informative and knowledgeable, making our decision to buy a Honda seamless. He found the exact car down to the color for me, and kept me up to date every step of the way. Buying a car usually is something a dread with the purchasing process and dealing with financials, but the team at Honda ...

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DealerRater Jan 18, 2023

My overall experience was very positive. The team servicing my did a good job and service was completed on time.

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DealerRater Jan 17, 2023

This dealership are friendly always take care of customer. Their work professionals۔ ا Have been with this dealership for many years.. thank you. m

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DealerRater Jan 16, 2023

Fast service. Clean driveway and waiting area. Quick service for an oil change. Price seemed in line with what I would pay elsewhere.

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DealerRater Jan 15, 2023

We're very happy with the way we were treated and their help getting my daughter into her first car.

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DealerRater Jan 14, 2023

Norm Reeves Honda was very helpful and had friendly employees on my new Pilot purchase

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DealerRater Jan 14, 2023

This was a very good experience. I have had bad dealings before. And I feel like we are heading in the right direction now.

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DealerRater Jan 13, 2023

This dealership has excellent sales staff who are knowledgable and go above and beyond to make car buying a very pisitive experience. Their support staff i.e. finace is also excellent

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DealerRater Jan 11, 2023

Very polite . Quick work prompt work Comfortable seating clean tidy helpful good detail convenient place

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DealerRater Jan 11, 2023

It was a great experience all around from the time I walked in to the time I walked out with my new keys. My sales guy Gus Rodriguez was phenomenal.

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DealerRater Jan 10, 2023

Good customer service good prices love the car I got from this dealership very satisfied

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DealerRater Jan 10, 2023

I had an excellent experience and had a great lunch courtesy of honda in their on-site bistro

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DealerRater Jan 10, 2023

Hailey is amazing!! Couldn’t have ever asked for a better salesperson!! Process was smooth and quick!! Great atmosphere and people!!

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DealerRater Jan 10, 2023

The rep, Chris, was great - our family has bought six cars from this dealership. We go back for a reason.

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DealerRater Jan 7, 2023

I always receive professional work done on my vehicle. The employees are always friendly. Tristan was the employee who helped me today. He was professional but also very personable. I will ask for him next time I take my car infor service.

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DealerRater Jan 6, 2023

Very professionals and most importantly they are honest and show that they are interested in keeping your vehicle on the road. I would highly recommend this place. Thank You!! 💪

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DealerRater Jan 6, 2023

Fabulous service department and great work. I purchased from another dealer but since taking my car to Norm Reeves Service, my car has been very happy! Thanks Tim!

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DealerRater Jan 5, 2023

Very pleased with the staff and service of my vehicle. Will continue to service my vehicle at the plant.

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DealerRater Jan 3, 2023

Always incredible service. Fast and efficient. I came in at an awkward time and the service team made sure I was a priority and well taken care of.

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DealerRater Jan 2, 2023

Had a great experience getting my Ridgeline 4 wheel alignment . My representative was knowledgeable and kept me in top

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DealerRater Jan 1, 2023

I completed the survey and when I got at the end to send, it said my email was not valid. Hope this goes through. Excellent service all around. Thanks 😊

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DealerRater Jan 1, 2023

This dealership and our sales guy Joe Koch was great to work with. Had exactly what we were looking for and gave us a fair price. And didn’t do all that back and forth BS that some dealers try and do. Finance was straight forward and didn’t try and nickel and dime us to death. I will recommend Norm Reeves and Joe Koch to anyone!

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DealerRater Jan 1, 2023

The professionals at the dealership were very helpful and thorough at every step of the sale.

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DealerRater Dec 31, 2022

NORM REEVES HONDA DEALERSHIP- HIGHLY RECOMMEND. Amazing customer service same as the job, professional. Thank you Mr. Blankenship.

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DealerRater Dec 30, 2022

This is the best place to buy a car. The service here is outstanding, Stephen Coleman made the experience pleasant and didn't make me feel as though its just a sale. You are more than a commission, your needs are taken seriously and is the goal he strives to meet.

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DealerRater Dec 30, 2022

Had very good service and would definitely recommend. Love my car and can’t wait to return

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DealerRater Dec 30, 2022

They provide top notch service, especially Mike Wright. He made me feel as if I’m a part of the Norm Reeves family.. I would recommend Honda owners to join the Norm Reeves family.

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DealerRater Dec 30, 2022

I visited 3 or 4 dealerships that day. I didn't buy a car from them because I didn't appreciate the way I was treated. Their prices didn't match up to their advertised prices and they didn"t seem to know if they had the car I was looking for. I was already on my way home when I saw your dealership and just figured I'd just stop in to see if you had any civics. The sales rep was upfront with me about the process, price, and inventory. That's all I wanted. I wasn't looking ...

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DealerRater Dec 30, 2022

Very professional dealership. We very much enjoyed our car purchase experience with our advisor, Joe Hoch.

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DealerRater Dec 29, 2022

Jesus Rodriguez was very helpful. I needed a State Inspection and a battery. All done well.

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DealerRater Dec 29, 2022

Dealer was clean have some nice cars staff was friendly everyone said hello may I help you

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DealerRater Dec 29, 2022

Great service, prompt support and scheduling. Thank you so much for your service. Reliable and excellent customer care.

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DealerRater Dec 28, 2022

Exceptionally Great service Department, Service Representative and Mechanics are very skilled, I would highly recommend service to this Dearlership

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DealerRater Dec 27, 2022

Gus Rodriguez was our sales associate and he made the entire process wonderful. I have already recommended him to friends and family.

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DealerRater Dec 24, 2022

Everything was awesome. Excellent customer service and vehicle service. In and out quickly with no issues. Service advisor was professional and polite.

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DealerRater Dec 22, 2022

It’s a best place to buy your dream vehicle in Dfw area with best price

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DealerRater Dec 22, 2022

My car purchase experience was a very smooth and easy one. My salesperson Nume was very knowledgeable and helpful! Will definitely recommend this dealership to my friends and family for their auto purchase needs!

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DealerRater Dec 22, 2022

Well appointed showroom and professional team. Knowledge staff with pleasant demeanors. I recommend them to anyone

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DealerRater Dec 22, 2022

The staff provides exceptional customer service. Nume made sure we were comfortable and heard throughout the purchasing process

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DealerRater Dec 22, 2022

The sales rep was friendly, courteous and professional!! I would definitely go to him again!!

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DealerRater Dec 21, 2022

The Norm Reeves Honda selling and financing teams are Great! Super friendly and competent. Sandy C

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DealerRater Dec 17, 2022

Sales personnel did a great presentation. Our original sales person was out sick but the sale was completed by another, no issues.

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DealerRater Dec 17, 2022

They promptly took care of us the moment we pulled into the service lane. Kept us updated during the service.

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DealerRater Dec 16, 2022

Very nice customer service, The guy who deal with us was very nice and helpful. Thank youfor all your service and i will hope more help from you guys in days to come.

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DealerRater Dec 15, 2022

Best service, everyone very helpful and nice, I drive 40 miles just for this car service I pass two other Honda dealerships.

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DealerRater Dec 15, 2022

Elizabeth French was very nice and accommodating. The service center staff were professional and did the service to my car in a timely manner.

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DealerRater Dec 15, 2022

Kris in Service was AMAZING! He helped us correct a reoccurring problem in our vehicle. He listened and understood our problem and worked tirelessly to make sure our family van was fixed and safe to drive. We were customers of Huggins and now are proud customers of Norm Reeves Honda. Thank you for doing such excellent work with a great service team.

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DealerRater Dec 12, 2022

Great sales and service after the sale. I will definitely be back when my current lease expires

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DealerRater Dec 11, 2022

Emannuel was very easy fo work with. Very enjoyable experience. Very patient and accomidating. We really enjoy our new vehicle.

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DealerRater Dec 9, 2022

Car buying process sucks. The staff at Norm Reeves made the process as smooth and easy as possible. Sales rep Candy Grantham was instrumental w/ securing my business; (I was also looking at an Accord at a different dealership). She was very knowledgeable, accommodating, and not high pressure, which was very much appreciated.

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DealerRater Dec 8, 2022

Fred is great to work with!!! He has helped me for years…honest and courteous!!!

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DealerRater Dec 8, 2022

Enjoy the visit.The person that help me was great. Thank for your service ok

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DealerRater Dec 7, 2022

Honest, professional, experienced, sales & service. Family atmosphere. You always feel at home and welcomed. The service staff is excellent. As always I experience only the best service. Elizabeth French is the epitome of exceptional customer service. Always upfront and armed with options and way to achieve repairs. She is empathetic to the needs of her customers. She is personable and professional. The technicians have always performed excellent work. This allows the customer to be confident in that their vehicle will perform properly. Your dealership, sales and service,is more like family not just a good business. We have always ...

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DealerRater Dec 7, 2022

Great experience as always and they were able to have me out of there an hour before estimated.

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DealerRater Dec 6, 2022

I love this dealership and the services they provide and the staff is very helpful.

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DealerRater Dec 3, 2022

I come here from far just to have their honest and excellent service. Their honesty with their work makes me visit them from a different city.

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DealerRater Nov 29, 2022

The workers were very nice people and we had a good experience with them overall.

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DealerRater Nov 26, 2022

I had a great experience at Norman Reeves Honda. I couldn’t ask for a better salesman. Joe was phenomenal. He was professional, personable, and knowledgeable. What I appreciated the most was the fact that he is a believer. That meant a great deal to me and honestly made me super comfortable with my purchase. He was extremely helpful and gracious. If you’re having credit challenges, I recommend going to Norman Reeves Honda. You will meet an awesome sales team as well as financial team that can and will make it happen for you. Happy car shopping!

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DealerRater Nov 26, 2022

I was very comfortable with Dan. The experience was non stressful. Everyone around was as nice as they could be.

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DealerRater Nov 25, 2022

Very direct, professional, and personable people made our purchase very enjoyable, but the cars themselves do the sale.

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DealerRater Nov 24, 2022

My service experience at Norm Reeves was stellar. I knew from the moment I arrived I was in good hands!

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DealerRater Nov 23, 2022

Got what I needed and Everyone was very helpfu. Definitely getting my next car there

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DealerRater Nov 18, 2022

I always recommend Norm Reeves Honda for any vehicle service! I Love their cafe inside dealership.

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DealerRater Nov 16, 2022

The problem with my ignition was repaired quickly. I was able to use a loaner car for two days.

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DealerRater Nov 14, 2022

Service dept is wonderful Mr. Sanchez did a super job for me that day with my service needs.

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DealerRater Nov 14, 2022

Excellent service. Very knowledgeable of the services to be provided.mit was made simple and understandable. .

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DealerRater Nov 14, 2022

Even though I didn’t buy my car here I got great service for a tire issue on my Honda. I definitely will be returning for more service issues.

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DealerRater Nov 12, 2022

My service advisor Richard was excellent gave me showed me all the details that were due on my vehicle explained to me all the details to get my vehicle up to par

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DealerRater Nov 11, 2022

The dealer ship was great, fast and Curtis was easy going and worked with us.

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DealerRater Nov 11, 2022

Norm Reeves Honda is the best dealership/service center that we have ever trusted to buy a new car and keep it serviced.

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DealerRater Nov 10, 2022

I had a great experience at Norm Reeves Honda with my 2012 Civic, the issues were fixed and it was less expensive than I expected.

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DealerRater Nov 9, 2022

This is a first class Dealership. We had nothing but great service.We love Oliver.He's great

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DealerRater Nov 8, 2022

Elizabeth is a very attentive service advisor, keeps me updated and proactive in taking care of my needs.

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DealerRater Nov 7, 2022

The salesmen that I've had the opportunity to deal with were absolutely awesome I told them what I wanted and they sure delivered ! I don't appreciate when I'm pushed into something I don't really want so that was a big deal for me. Keep up the good work !

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DealerRater Nov 5, 2022

Great services no comments Great hospitality I will always come back and have my Honda serviced

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DealerRater Nov 4, 2022

Michael was very helpful. And a great customer service. And I wonna Thank you norm reeves Honda!!

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DealerRater Nov 4, 2022

I was worried that we were not gonna be able to find anything due to the shortage but I was very lucky with Honda. AJ was great he was nice and had great customer service. He made me and my dad feel very welcomed which was very nice for my first time buying a car. Juan was great. He was very respectful and understanding about the financial limitations and tried to help out anyway he could. I do appreciate that instead of guessing or giving us an immediate answer he checked with the people around him. Overall great people, great ...

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DealerRater Nov 3, 2022

Very friendly.. professional.. helpful.. great and quick service. Michel was very very nice and amazingly helpful

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DealerRater Nov 3, 2022

My experiences with Huggins and now Norm Reeves has always been outstanding. I haven’t ever experienced a more caring and detailed team. Very organized and professional in every area. My recent experience with Norm Reeves service department was once again an outstanding experience. They performed several key tasks with excellent detail, and in a timely fashion. I am sold on this team and would recommend everyone to give Norm Reeves a look when searching for a great dealer who cares.

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DealerRater Nov 2, 2022

I was very pleased with the service advisor’s helpfulness and attention to detail regarding the repairs and arrangements for a loaner car

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DealerRater Nov 1, 2022

Customer Service it’s very good. Very friendly and helpful.The service advisor was very knowledgeable

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DealerRater Nov 1, 2022

I drove 4 hours to buy a Honda from this dealership and I would do it again. My sales person Jahmad was fantastic and the dealership is customer-oriented. They make the car-buying experience smooth and as stress-free as possible.

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DealerRater Nov 1, 2022

Very professional. Most importantly. They leave customers alone. Not putting any pressure on the customers.

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DealerRater Oct 30, 2022

Service center is very prompt on appointment times and very friendly. My car was washed and vacuumed . Looked really nice .

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DealerRater Oct 28, 2022

Good experience. They had the car and made it easy to purchase. I left other dealerships that were hard to work with.

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DealerRater Oct 27, 2022

Excellent service and everyone is friendly. My service advisor Fred is great! The car came back to us clean inside and out.

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