Great customer service, fast and efficient. Able to schedule appointments quickly. Angel is great to work with.

Service writer (Amanda) and the service technician (sorry his name escapes me) were brutally honest with me; which I appreciated. In addition to repairing an issue which was totally my fault, they did not judge me for my mistake. They also went way beyond what was expected and fixed another "major" issue with out charging me extra. Talk about customer service! I bought my vehicle from Norm Reeves Honda and intend to buy my next vehicle from them. Sales and Service have definitely exceeded my expectation.

Tristan Rivas is very professional. His concern for clients safety genuine. He is very informative of the services being done and takes time to answer all questions asked. I very much appreciate his kindness and his willingness to help.

Your dealership is the best I’ve encountered at being upfront, honest and reliable. Not to mention the great snack area.

I recently purchased a certified pre-owned 2023 Honda Passport TrailSport, and I couldn’t be happier with both the vehicle and the experience at the dealership. Special thanks to Ray, my sales rep, who made the entire process smooth, pressure-free, and genuinely enjoyable. Ray was knowledgeable, patient, and truly listened to what I was looking for. He took the time to answer all my questions and helped me feel confident in my decision. Also, a huge shoutout to Anthony in Finance, who made the paperwork process surprisingly quick and transparent. He explained all the options clearly, found me a great rate, and made sure everything was in order without any last-minute surprises. The vehicle itself is fantastic — clean, powerful, and perfect for family trips. I feel like I got a great deal on a reliable, comfortable SUV that fits all my needs. Highly recommend this team if you're in the market for a car. Ask for Ray and Anthony — they’re the best!

Angel was very helpful and respectful when I came in for an oil change on my car. Made the experience easy and smooth.

I recently purchased an amazing car that I’m truly happy with, but unfortunately, the buying process was far more stressful and drawn out than it should have been. While I want to commend Yvette and David for their professionalism, patience, and support throughout the experience, the overall process left a lot to be desired. The most concerning issue was that all of my paperwork was mistakenly prepared for the wrong vehicle. Something I, not the staff, had to catch and correct. This kind of error is pretty frustrating, especially for such a significant purchase. It delayed the process even further and added unnecessary stress to what should have been a smooth and exciting moment. Yvette and David did their best under the circumstances and truly went above and beyond to make things right.

No problems, Mario excellent cs as well as others in the various related departments. really

Mike Wright has always been great to deal with.

Always pleased with my service. Thank you

Tommy and the whole service dept was great, went in for warranty work, he took care of everything, just had to drop my car off. Did not pressure me into any extra service even after the multipoint inspection. Excellent all around 👏

Cody was very professional and friendly. He took the time to listen, discuss, and address my concerns and questions. A++ effort.

They are super fast & super kind they have good customer service compared to other dealerships.