Service FAQ

Q: When is your service center open?
A: Monday – Friday 7:00 am – 7:00 pm, Saturday 7:00 am – 5:00 pm, and closed on Sunday.

Q: How do I schedule an appointment?
A: Give us a call at 817-485-0300 or you can schedule an appointment online.

Q: Do you service all makes and models?
A: Yes, we service all makes and models. Schedule an appointment today!

Q: Do you have any deals or service specials?
A: Yes, we have monthly specials.

Q: Do I need an appointment to get my oil changed?
A: Yes, give us a call at 817-485-0300 or schedule a service appointment online.

Q: Why are my brakes making strange noises?
A: If your brakes are making strange noises, it’s a sign that brake repair is needed. Contact our team at 817-485-0300 to see how we can help you or to schedule service!

Q: What does it mean to be service certified?
A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.

Q: How often should I check my tire pressure?
A: With most new vehicles drivers can check the tire pressure on their dashboard but if you own an older vehicle it’s recommended to check your tires once a month. If you’re looking for a quality set of tires, a tire rotation or any other tire service, please contact our service department.

Q: What is the benefit of using OEM parts?
A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Q: Can I get my transmission repaired here?
A: Yes, we offer transmission repairs!

Q: Why is my check engine light on?
A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it’s important to have your vehicle serviced as soon as possible. Contact our team to see how we can help you!

Q: My car doesn’t have a remote starter but I’d like one installed, can you do that for me?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature!

Q: Why should I buy tires from Norm Reeves Honda Superstore North Richland Hills?
A: The right tires not only help contribute to your vehicle’s handling and performance, but can also impact fuel efficiency and safety as well. If your tires are showing signs of wear, you can get exact replacements for the original tires at a competitive price at Norm Reeves Honda Superstore North Richland Hills Service Center. Our factory-trained and certified Honda technicians will ensure that your tires are mounted, balanced, and inflated to match your vehicle’s specifications.

Q: What services do you offer?
A: We offer oil changes, brake, tire, transmission repairs and more! Contact our team so we can help you with your car service needs.

Q: Do you offer a payment plan for car service or parts?
A: Give us a call 817-485-0300 to find out our payment options! 

Q: Can we purchase tires at the dealership?
A: Yes, we have tires for sale at Norm Reeves Honda Superstore North Richland Hills Service Center!

Q: How often should I have my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department at 817-485-0300 to schedule a tire rotation today!

Q: Do you provide brake repair or replacement services?
A: Yes! Our team can diagnose your brakes to see if they need resurfacing or total replacement and complete the service.

Q: Do you have tire repair services?
A: Yes! Our team of certified technicians can diagnose any tire problems and determine the best route for service whether it’s a repair or a replacement.

Q: Do you offer oil and other fluid changes?
A: Yes! Our service center can complete both oil changes and fluid flushes.